ABOUT TRAC INTERSTAR
TRAC Interstar Breakdown Repair has a lengthy history of leadership in the transportation industry. How did we get here? Proven performance, time after time, built on the shoulders of technological innovation and responsive customer service.
When we took our first phone call on October 19, 1983, our goal was to simplify life on and off the road. Trucking companies needed a better way to get intermodal equipment repaired so they could get reimbursed – the solution was TRAC Interstar.
John Shortridge, started the company in Northern Kentucky with just three employees. He had worked for the Southern Railway, now Norfolk Southern, for many years as a Manager in the Intermodal Department. He knew how trucking companies struggled getting service and following the regulations required to be paid. Rod Goderwis, started in May 1984 and was one of our first dispatchers. Equipment owners liked our service because it provided control over their fleets, and truckers liked it because it was fast and saved them money. Rod now leads the TRAC Interstar team today!
Today TRAC Interstar services more than just intermodal needs; we provide emergency breakdown solutions for the entire transportation industry.
We provide quality road service, from the single owner operator to the largest fleet. Whether the need is tire, mechanical or towing, TRAC Interstar has a managed vendor network to cover your breakdown anywhere in the continental United States, Canada and Mexico. Our call center is staffed 24 hours a day, 365 days a year so you will always talk to one of our experienced repair coordinators – never a recording or an answering service. You can rest assured that your repair is monitored and managed throughout the entire process, and the information collected is available in customized reports that fit your company’s needs.
Because of our strong history, the outlook for our future is exciting. TRAC Interstar’s corporate office houses the center of operations and offers extensive growth opportunities.
We are a leading service provider in the transportation industry and, as a result, we have and will continue to explore new business opportunities.