ROAD SERVICE

With TRAC Interstar Road Service, success is measured by our ability to get tractors, trailers and chassis back on the road quickly with quality workmanship at a fair price. Whether tire or mechanical road service, you can expect prompt, quality work and competitive pricing for our breakdown services and semi-truck repair.

TRAC Interstar Road Service covers you with:

Advanced 24/7 operations center with experienced repair coordinators, the latest mapping systems, and streamlined repair processes. National tire accounts and preferences may be provided to help fleets take advantage of their negotiated tire prices.

Customer service is always available to help resolve unavoidable issues that occur with road service; all inbound and outbound calls are digitally recorded on our VoIP phone system.

Even better, our repair coordinators answer calls within 20 seconds, in addition to processing repairs submitted via the website.

TRAC Interstar manages and monitors the entire repair process, effectively eliminating the hassle and guesswork associated with truck breakdowns. Take control of your road service management and call TRAC Interstar Road Service today.

Web Portal

TRAC Interstar’s recently enhanced web-based customer portal provides fleets with comprehensive repair management:

  • Submit and monitor new service requests
  • Web communication with service coordinators
  • Review previous service requests
  • View invoices and submit payments
  • Submit and monitor disputes
  • Generate reports

To take advantage of the web portal, please request a username and password from our customer service team at 859-962-4103 or by e-mail at TRACinterstarCS@tracintermodal.com

Become A Customer

Becoming an TRAC Interstar’s customer is easy: click here to visit our Customer page to download a new customer form and other materials to help you get started.

If you need service immediately, TRAC Interstar’s team will take care of you. Call 866-220-0732 and an experienced repair coordinator will get your equipment back on the road promptly!